Pre-Order Terms All V4 pre-order payments are final and non-refundable. By placing your order, you confirm that you understand:

• Payment reserves your controller and your place on the service list.

• Scheduling estimates are based on current demand and are not guaranteed dates.

• Additional items such as power supplies, enclosures and labour are quoted separately and are not part of the pre-order payment.

Your pre-order may be transferred to another property or person by contacting us in writing.

Requests to reschedule a confirmed installation date require at least [48 hours'] notice to avoid a rescheduling fee.

After installation, the V4 controller is covered by our standard product warranty.